Hacking Techniques
A typical hacker attack is not a simple, one-step procedure. It is rare that a hacker can get online or dial up on a remote computer and use only one method to gain full access. It is more likely that the attacker will need several techniques used in combination to bypass the many layers of protection standing between them and root administrative access. Therefore, as a security consultant or network administrator, you should be well versed in these occult techniques in order to thwart them. This chapter, which will be a review for advanced users, will introduce the main types of hacker attacks. Expert users will want to skip ahead to the next chapter (, "Wireless Attacks") and go straight for the goodies. 
The following techniques are not specific to wireless networks. Each of these attacks can take multiple forms, and many can be targeted against both wired and wireless networks. When viewed holistically, your wireless network is just another potential hole for a hacker. Therefore, this chapter will review hacking techniques from a generic perspective. 
Diverse Hacker Attack Methods 
The stereotyped image conjured up by most people when they hear the term "hacker" is that of a pallid, atrophied recluse cloistered in a dank bedroom, whose spotted complexion is revealed only by the unearthly glare of a Linux box used for port scanning with Perl. This mirage might be set off by other imagined features, such as dusty stacks of Dungeons and Dragons lore from the 1980s, empty Jolt Cola cans, and Japanese techno music streaming from the Net. 

However, although computer skill is central to a hacker's profession, there are many additional facets that he must master. In fact, if all you can do is point and click, you are a script kiddie, not a hacker. A real hacker must also rely on physical and interpersonal skills such as social engineering and other "wet work" that involves human interaction. However, because most people have a false stereotype of hackers, they fail to realize that the person they are chatting with or talking to on the phone might in fact be a hacker in disguise. In fact, this common misunderstanding is one of the hackers' greatest assets. 

Social Engineering 

Social engineering is not unique to hacking. In fact, many people use this type of trickery every day, both criminally and professionally. Whether it be haggling for a lower price on a lawn mower at a garage sale, or convincing your spouse you really need that new toy or outfit, you are manipulating the "target." Although your motives might be benign, you are guilty of socially engineering the other party. 

The Virtual Probe 

One example of social engineering that information technology managers face on a weekly basis is solicitation from vendors. An inimical form of sales takes the form of thinly disguised telemarketing. Straying far from ethical standards of sales technique, such vendors will attempt to trick you into giving them information so they can put your company's name on a mailing list. 
Here is one such attempt that we get regularly: 
"Hi, this is the copier repair company. We need to get the model of your copier for our service records. Can you get that for us?" 

Now, this sounds innocent enough, and there are probably many that fall for this tactic. However, they are simply trying to trick you into providing sensitive information-information that they really have no business knowing. 

Like the scam artist, a hacker often uses similar techniques. A popular method that hackers use is pretending to be a survey company. A hacker can call and ask all kinds of questions about the network operating systems, intrusion detection systems (IDSs), firewalls, and more in the guise of a researcher. If the hacker was really malicious, she could even offer a cash reward for the time it took for the network administrator to answer the questions. Unfortunately, most people fall for the bait and reveal sensitive network information. 

Lost Password 

One of the most common goals of a hacker is to obtain a valid user account and password. In fact, sometimes this is the only way a hacker can bypass security measures. If a company uses firewalls, intrusion detection systems, and more, a hacker will need to borrow a real account until he can obtain root access and set up a new account for himself. However, how can a hacker get this information? One of the easiest ways is to trick someone into giving it to them. 

For example, many organizations use a virtual private network (VPN) that enables remote employees to connect to the network from home and essentially become a part of the local network. This is a very popular method of enabling people to work from home, but is also a potential weak spot in any security perimeter. As VPNs are set up and maintained by the IT department, hackers will often impersonate an actual employee and ask one of the IT staff for the password by pretending to have lost the settings. If the IT employee believes the person, he willingly and often gladly hands over the keys. Voila! The hacker now can connect from anywhere on the Internet and use an authorized account to work his way deeper into the network. Imagine if you were the lowly IT staff person on call and the CEO rang you up at 10:30 p.m. irate about a lost password. Would you want to deny her access, risking the loss of your job? Probably not, which makes this type of fear a hacker's best friend.